1. Website Presentation

Owner: SAS AUDREY BIS
Share capital: €50,000
Trade and Companies Register number: 900 709 031

Publication Manager: SAS AUDREY BIS

Webmaster: SAS IDFULL – webmaster@overfull.fr

Hosting Provider:
Wix
Wix Online Platform Limited
Address: 1 Grant’s Row, Dublin 2 D02HX96, Ireland

2. General Terms of Use of the Website and Services Provided

The Website constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable international regulations. The Client may not, in any way, reuse, assign, or exploit for their own account all or part of the elements or works of the Website.

Use of the website implies full and unconditional acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time; users of the website will be informed of such changes and are therefore invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by the restaurant, which will endeavor to communicate the dates and times of the intervention to users in advance.

The website is regularly updated by the restaurant, acting as publication manager. Likewise, the legal notices may be modified at any time; users will be informed of these changes and are encouraged to refer to them as often as possible.

3. Description of Services Provided

The purpose of the website is to provide information about the restaurant’s activities. The restaurant strives to provide information that is as accurate as possible on the website.

4. Contractual Limitations on Technical Data

The website cannot be held liable for material damage related to the use of the website. In addition, users agree to access the website using recent equipment, free of viruses, and with a latest-generation, up-to-date browser.

The restaurant’s website is hosted by a service provider located within the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service ensuring the best possible accessibility rate. The hosting provider ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, infrastructure improvements, infrastructure failures, or if the services generate abnormal traffic.

The website and the hosting provider cannot be held liable in the event of malfunction of the Internet network, telephone lines, or computer and telecommunications equipment, particularly due to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting

The restaurant owns the intellectual property rights and holds usage rights to all elements accessible on the website, including but not limited to texts, images, graphics, logos, videos, icons, and sounds.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the website, by any means or process, is prohibited without prior written authorization from the restaurant.

Any unauthorized use of the website or any of the elements it contains will be considered an act of infringement and prosecuted in accordance with Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitation of Liability

The restaurant cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the restaurant’s website, resulting either from the use of equipment that does not meet the specifications mentioned in section 4, or from the appearance of a bug or incompatibility.

The restaurant cannot be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the website.

Interactive areas (such as the possibility to ask questions via the contact section) are available to users. The restaurant reserves the right to delete, without prior notice, any content posted in these areas that violates applicable French legislation, particularly provisions relating to data protection. Where applicable, the restaurant also reserves the right to invoke the civil and/or criminal liability of the user, particularly in the case of racist, offensive, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).

7. Management of Personal Data

7.1 Personal Data Management

As the data controller, the restaurant’s website undertakes to comply with the applicable legal provisions. In particular, it is responsible for determining the purposes of data processing, providing prospects and customers with complete information on the processing of their personal data once consent is obtained, and maintaining a processing register consistent with reality.

Whenever the restaurant’s website processes Personal Data, it takes all reasonable measures to ensure that the Personal Data is accurate and relevant to the purposes for which it is processed.

7.2 Purpose of Collected Data

The restaurant’s website may process all or part of the following data:

• to enable navigation on the website and manage and track services ordered by the user: connection and usage data, billing, order history, etc.

• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used, IP address, password (hashed)

• to improve website navigation: connection and usage data

• to conduct optional satisfaction surveys: email address

• to conduct communication campaigns (SMS, email): phone number, email address

The restaurant’s website does not sell users’ personal data; it is used solely out of necessity or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Objection

In accordance with applicable European regulations, users have the following rights:

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and completion of data

• right to restrict or erase personal data (Article 17 GDPR) when it is inaccurate, incomplete, outdated, or unlawfully processed

• right to withdraw consent at any time (Article 13(2)(c) GDPR)

• right to restriction of processing (Article 18 GDPR)

• right to object to processing (Article 21 GDPR)

• right to data portability (Article 20 GDPR)

• right to define the fate of their data after death and designate a recipient

Upon becoming aware of a user’s death and in the absence of instructions, the restaurant undertakes to delete the data, unless retention is required for legal or evidentiary purposes.

To exercise these rights, users may contact the restaurant in writing at: privacy@overfull.fr
Users must specify the personal data they wish to correct, update, or delete and provide proof of identity (ID card or passport).

Users may also lodge a complaint with a supervisory authority, particularly the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-Disclosure of Personal Data

The restaurant’s website undertakes not to process, host, or transfer collected information to a country outside the European Union or deemed “non-adequate” by the European Commission without informing the client in advance.

The website takes all necessary precautions to ensure the security of information and prevent unauthorized access. In the event of a security breach affecting data integrity or confidentiality, users will be informed promptly.

No sensitive personal data is collected.

Personal Data may be processed by subsidiaries and service providers solely for the purposes described herein. Authorized access is limited mainly to customer service agents.

8. Incident Notification

No method of transmission over the Internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed. In the event of a security breach, affected users will be notified so they may take appropriate measures.

No personal information is published, exchanged, transferred, assigned, or sold to third parties without the user’s knowledge, except in the event of acquisition of the website.

9. Hyperlinks, Cookies, and Internet Tags

The website may contain hyperlinks to other websites. The restaurant has no control over the content of these sites and assumes no responsibility for them.

Unless cookies are disabled, users consent to their use. Cookies can be disabled at any time, although this may limit access to certain services.

9.1 Cookies

A cookie is a small information file stored on the user’s device. Cookies do not damage the device and are used to improve navigation and content.

Users may configure their browser to accept or reject cookies. Refusal may limit certain website functionalities.

Social media platforms (Twitter, Facebook, LinkedIn, Google Plus) may also place cookies if users consent.

9.2 Internet Tags

The restaurant’s website may use internet tags through a web analytics partner to evaluate visitor interactions and website effectiveness. These tags may collect data such as IP addresses.

10. Applicable Law and Jurisdiction

Any dispute related to use of the website is governed by French law. Users may resort to mediation, including the European Commission’s online dispute resolution platform: http://ec.europa.eu/consumers/odr/.

In the absence of an amicable solution, French courts shall have exclusive jurisdiction.

11. Glossary

User: Internet user accessing and using the website.
Personal Information: Information enabling identification of individuals, directly or indirectly (Article 4 of Law No. 78-17 of January 6, 1978).

12. Use of Data for Newsletter Subscription

Data is collected for sending commercial offers related to the restaurant brand. Data may be processed by subsidiaries.

In accordance with data protection laws, users have the right to access, rectify, and delete their data by contacting customer service at:
Overfull / Personal Data Management Service – 5 Allées de Tourny, 33000 Bordeaux, France

Data is retained for the duration necessary to provide the services.